General FAQs

How to schedule an appointment?

All appointments at our NYC medspa are scheduled online. A procedure deposit is required. You can schedule your appointment by selecting “BOOK NOW” on our website. For consultations, please call the office.

What financing options are available?

We partner with Cherry Financing and PatientFi to help you pay off your procedure in monthly installments. You can learn more about Cherry and PatientFi on our financing page. We do not accept CareCredit.

What cosmetic procedures are covered by insurance?

Generally, cosmetic procedures that are purely aesthetic are not covered by insurance. However, certain treatments can have medical justifications that might qualify them for insurance coverage. We recommend consulting with your insurance provider to understand which treatments can be covered based on your specific policy. For cosmetic procedures that are not covered, our medspa in NYC offers financing options to help manage the costs.

Do you have Before & After photos?

We have before and after content on several of our service pages. You can visit our Instagram @LushfulAesthetics for additional before and after images and videos. 

For uncensored content visit our Twitter @LushfulAesth and our YouTube Channel.

How do I get to the office?

Our medspa in NYC is located near Bryant Park at 18 E 41 Street on the 14th Floor. The nearest subway stations are Bryant Park on the 7 line and Grand Central Terminal on the 4,5,6 and 7 trains. Street parking is extremely limited, so we recommend researching parking garages in the area before your appointment if you intend to drive.

What is the cancellation policy?
  • Notice Requirement: Cancel or reschedule your appointment with at least 48 hours' notice.

  • How to Cancel/Reschedule: Use our online scheduler to cancel or reschedule up to 48 hours before your appointment time.

  • Late Cancellation Fee:

    • A general late cancellation fee of $250.

    • For Laser Hair Removal, 50% of the procedure cost is charged.

    • For Patients on packages, you forfeit the session of your package.

  • No-Show Fee:

    • Full price of the service(s) scheduled or loss of a session of your package.

  • Late Arrival: Arriving more than 10 minutes late may result in rescheduling and a late cancellation fee.

  • Deposit: Late cancellations, no-shows, or rescheduling more than once results in the loss of the non-refundable deposit.

  • Communication:

    • Confirmation/reminder emails and texts are sent 5 days and 3 days before the appointment.

    • Opting out of communications makes it your responsibility to remember and confirm your appointment times.

  • Urgent Changes: Contact us ASAP by texting/calling 917-277-3398 if you can't make your appointment. DMs and emails are not accepted for cancellations.

  • Pattern of Cancellations/No-Shows: Repeat offenders may be required to provide a deposit before booking future appointments; this is managed on a case-by-case basis.

What is the procedure deposit?

A non-refundable deposit is required for all appointments at the time of scheduling. This deposit is applied to the cost of your treatment. If you need to reschedule, the deposit will cover your treatment cost for one change, as long as it's done in line with our cancellation policy. 

However, if you cancel late, don't show up, or reschedule more than once, you will lose your deposit. As a small business, frequent reschedulings and late cancellations greatly affect our ability to provide the best service to all our clients.

Should I eat before my appointment?

We recommend that all patients eat at least a light snack before any procedure. This helps maintain your comfort and ensures you remain steady during the treatment, especially since some cosmetic procedures might cause light-headedness.

What should I expect when I arrive for my appointment?

We are located at 18 E 41 Street on the 14th floor. When you arrive, proceed to the 14th floor and sign in on the iPad for "Lushful Aesthetics", or with the receptionist if one is present. Make yourself comfortable in the waiting area and a member of our team will greet you at the time of your appointment. Arriving over 10 minutes late for your appointment may result in a rescheduling and late cancellation fee.

Can someone else pay for me?

Lushful Aesthetics does not accept deposits or payments from third parties on behalf of a patient except in the form of cash or a Lushful Aesthetics gift card. Please note that the name on the card used for payments must match the name on your appointment or you must provide proof of ownership of this card at the time of checkout. Deposits made using a card with a different name will be automatically refunded and the appointment will be canceled. Patients must provide proof of identity at the time of checkout.

We implement this policy to prevent fraudulent transactions and ensure that the cardholder authorizes the payment.

Do you tip at a medspa?

Tipping is not required at Lushful Aesthetics. Our team is dedicated to providing you with exceptional care and service that goes beyond your expectations. If you are pleased with the service you received and wish to show appreciation, we encourage you to leave a review or refer friends and family to our medspa. If you would like to apply gratuity, the option is available at checkout.

Have a press inquiry?

Please contact our PR team at for any press inquiries related to our cosmetic procedures at our NYC medspa.